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Frequently Asked Questions


General


Do you provide in-store or curbside, contactless pickup?
Yes, we provide curbside and in-store pick up of products. Curbside pickups can be contactless as long as you pay before you pick up. You can choose these option when shopping online through our website, or let me know over the phone, email or on Facebook.

Is there any way I can learn some scrapbooking from home?
I've made several tutorial videos on youtube and Facebook that are available for you to watch at home and scrap along to. You can see these on the website's videos page, my youtube channel, and on my Facebook page.

I also host Facebook lives on my page for special occasions such as National Scrapbooking Day, and for my crops that have gone virtual during the pandemic as well. These can all be watched from the comfort of your home, and the recording will stay on my Facebook page as well.


Delivery


Do you offer shipping, and what are your rates?
Yes, we offer shipping to Canada and the USA.

In Ontario, the rate is $15 flat for orders up to $130, and the rate changes to $7.50 flat for orders $130 or above.

For other Canadian provinces, the rate is subject to current Canada Post rates.

Orders to the US is subject to Canada Post rates as well, but are approximately $20-$25 depending on location.


Classes/Events


How experienced do you have to be to attend one of your classes?
All of our classes are meant for people of all skill levels to be able to participate. All the tools and supplies are sanitized and ready for use, meaning you don't have to bring anything but yourself.

I try to create an environment that allows you to learn in your own way and receive in-person guidance.

How do I know if there is space left in a class or an event?
We take care of booking through calls, emails and Facebook messaging. We reply very quickly once messaged and will let you know the status of the event/class. Call 519-534-2224, email karen75@amtelecom.net or message us on Facebook.


Do you offer refunds for missed or cancelled events/classes?
No, we generally do not offer refunds for products or events. For instances in which there should be some type of reimbursement, we do sometimes offer store credit. If there is any chance that you may be eligible for store credit just reach out to me directly.




Shipping Rates

Ontario

$15 flat-rate shipping for orders up to $130

$7.50  flat-rate shipping for orders $130 and up

Other parts of Canada, and the US

Shipping rates will depend on carrier rates, email me to discuss.

Contact Information

627 Berford St. Wiarton, ON, Canada

karen75@amtelecom.net

(519) 534-2224

Karen’s Creations is Ontario’s favourite scrapbooking store. Located in the town of Wiarton on the beautiful South Bruce Peninsula, the boutique was founded in 2007 when Karen turned her passion into a local gem providing kits, embellishments and all things scrapbooking!